My Account Refund and Return Policy for Motus.online
Acknowledgment of Non-Refundable Nature:
As a facilitator for various vendors, Motus.online hosts a range of digital products. By purchasing on our platform, you acknowledge that due to the digital nature of these products, all sales are final. Returns or refunds are generally not viable and are not the responsibility of Motus.online.
Vendor Responsibility:
Each vendor on our platform may have their own return and refund policies. As buyers, it is your responsibility to review and understand the policies of individual vendors before making a purchase. Motus.online does not oversee or enforce vendor policies regarding refunds or returns.
Dispute Resolution:
Under exceptional circumstances, if there's a significant issue or dispute with a purchase, Motus.online may facilitate communication between the buyer and vendor to seek a resolution. However, this is an extraordinary service and not a standard practice. Formal requests for dispute resolution can be made through the provided form.
No Liability:
Motus.online acts solely as a marketplace and is not liable for any transactions, refunds, or returns of digital products. Any agreement or dispute about returns and refunds is strictly between the buyer and the vendor.
Policy Agreement:
By using Motus.online and making a purchase, you acknowledge and agree to this refund and return policy. You understand that your purchase is with individual vendors and not Motus.online, and any post-purchase concerns should be directed towards the respective vendor, unless under the exceptional circumstances outlined above.
Contact:
For any inquiries or to seek dispute resolution under extraordinary circumstances, please use the provided form to initiate a formal request. We're committed to ensuring a fair and satisfactory experience for all users of our platform.